Built for a clear business goal
An AI agent should solve a defined problem, not simply add a chatbot badge to your website. We scope agents around approved information, clear actions, measurable tasks and secure connections with your existing business systems.
Who this service is for
Businesses receiving repetitive customer questions, handling high enquiry volumes, or managing manual information and routing tasks.
What your project can include
- Website-based AI assistants grounded in approved content
- Custom AI agent workflows and business-specific instructions
- Knowledge-base retrieval from suitable documents and FAQs
- Lead qualification and CRM integrations where supported
- Controlled tool/API actions with explicit permissions
- Escalation to a human team member when needed
Practical business benefits
The right solution depends on your audience, content, systems and resources. We plan for outcomes that can be observed and improved instead of claiming guaranteed rankings or conversions.
- A more consistent first response to common visitor questions
- A structured handoff from automated conversations to staff
- Visibility into where the agent needs correction or improvement
Our delivery process
- Map the task and define boundaries for the agent
- Agree knowledge sources and access permissions
- Design conversation paths and tool workflows
- Integrate the agent into your website or approved systems
- Test inaccurate answers, failures and human escalation
- Launch with monitoring and an improvement plan
What to expect before we begin
We start by confirming objectives, deliverables, responsibilities and dependencies. Hosting, third-party licences, external AI model usage, CRM fees and ongoing support are discussed as separate cost items when applicable. You will know what is included in the proposal before implementation begins.
Frequently asked questions
What makes an AI agent different from a chatbot?
A chatbot primarily handles conversations. An agent can also use approved tools or workflows to perform defined tasks, subject to permissions.
Can an AI agent connect to my CRM?
Where a supported API and suitable permissions are available, a CRM integration can be included in the scope.
Can the AI agent collect enquiries?
Yes. It can request relevant details, obtain consent, and route submitted enquiries to approved channels.
Does an AI agent require human oversight?
Yes. Monitoring, escalation and boundaries are important, especially for sensitive or uncertain requests.
Discuss your project with Siteorix
Tell us what you are building, what is not working or what you would like to automate. We will review your requirements and suggest a suitable next step.
